Pro Tip: Use the ‘Windows key + I’ keyboard shortcut to quickly launch the Windows Settings menu. To update your Windows 10 version, follow these steps. Luckily, updating your desktop’s Windows 10 OS would simultaneously update DirectX and some other software required for Skype to work smoothly. Keeping your DirectX up-to-date is important for using Skype as well as other video/graphics apps on your computer. And if you are using Skype on a desktop computer, you want to make sure that it runs at least DirectX v9.0 (or higher) and has a minimum of 512MB of RAM. To enjoy the full features of the apps without glitches, ensure you are running the latest Windows version on your computer. Skype has its system requirements for every Windows version. Update Skype from the Microsoft Store and check it the app now recognizes your camera. When was the last time you updated the Skype app? You might occasionally experience usage glitches and errors if you’re using an outdated version of the app. Toggle Skype on to allow it access to your camera. Step 4: Scroll to the ‘Microsoft Store Apps’ section and check if Skype’s access to your PC’s webcam is enabled. Step 3: In the App permissions section, tap Camera. Step 1: Launch the Windows Settings menu. Here’s how to enable Skype’s access to your Windows 10 computer. Otherwise, you might be unable to make Skype video calls. Check Camera Accessįor laptop users (and users of desktop computers with a built-in webcam), you want to make sure that the Skype app has access to use your computer’s camera. If you have such a camera, check if it is powered on before proceeding to use it for your Skype call. Some external webcams need to be turned on/activated manually after plugging into a computer. Additionally, if the external camera is powered by a driver/software, make sure the software and firmware/drivers are up to date. If the external camera works on another computer but still doesn’t work on yours, you should check if the USB ports aren’t faulty or covered with debris. If you have another computer, you can use it on that device and check if the camera works. Then you need to confirm if the external camera is indeed functional. You could also unplug the camera and plug it back in. If you are using an external USB camera, fixing the Skype camera issue is as easy as making sure that the camera is plugged in correctly.
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